Hello! I'm Joshua, the owner of Spex in the City. I am a passionate Optical Dispenser and Patient Experience Consultant based in sunny Perth, Western Australia. With over a decade of experience in the field, my journey in optical dispensing has been truly rewarding.

In 2024, I had the honour of receiving the prestigious Optical Dispenser’s Australia (ODA) National Medal for Optical Dispensing Excellence, and I was proud to be featured in Australia's leading Optometry magazine, Insight. My enthusiasm for eyewear energises my dedication to delivering exceptional experiences for each of my clients.

Below, you will see a glimpse of the services I offer:

Professional Locum dispensing services tailored for optometry practices.
SKILLS INCLUDE:
∙ Lifestyle Dispensing
∙ Frame Styling
∙ Frame adjustments
∙ Basic Frame Repairs
∙ Troubleshooting
∙ Experience with Optomate, CR Labs, ZEISS, Hoya, Essilor & Rodenstock.

Patient Experience Consultant
SKILLS INCLUDE:
∙ Assessing your patient journey
∙ Determining your patients touchpoints and how to support it
∙ Product Mix
∙ Product Displays
∙ Basic Web & Social Media Design

Expert on-boarding and basic dispensing training to enhance patient satisfaction
SKILLS INCLUDE:
∙ Identifying gaps of knowledge
∙ Assessing remakes and identifying trends
∙ On-boarding of new staff and introductory training to Dispensing

If you think I can assist you in any way, whether it be long term or short term, feel free to reach out! I would love to connect.
Remuneration dependent on services required, invoiced directly to practice. Rate is inclusive of 25% loading & GST. Interstate Services are at cost of practice.

Web: spexinthecity.com.au/practiceservices | Email: hello@spexinthecity.com.au | Ph: 0409 999 713