ODA is pleased to be offering a brand new training program for the industry:
"Optical Assistant / Dispensing Induction Training: Introduction to Optics"
The primary goal of this training program is to prepare candidates for their new role within the optical industry and is suited to new employees or existing team members that have not yet undertaken the Certificate IV in Optical Dispensing qualification.
This training program offers candidates the necessary technical and customer service skills needed to work as an optical assistant or begin a career in optical dispensing. The program ensures they are capable of effectively contributing to a practice environment from day one and will enhance their skills, knowledge, confidence and productivity.
Our flexible online model means the training can be undertaken remotely via online learning, from anywhere in the country (or the world) including rural areas where face-to-face training may be difficult. The content is delivered by qualified trainers.
The full program includes a nationally recognised unit accredited by ACOD (RTO: 45068) BSBCUS301 – Deliver and monitor a service to customers, which can be credited towards further future learning, such as the Certificate IV in Optical Dispensing course. An ODA certificate of completion and BSBCU301 statement of attainment accredited by ACOD will be awarded to those that successfully complete the program.
NB: Candidates may register for the online program from any location or country. You do not need to be an Australian resident to complete this training program.
These are the topics that are covered:
Follow safe work practices.
Communication strategies for successful interactions with clients and coworkers.
BSBCUS301 – Deliver and monitor a service to customers. (Including; Identify customer needs, Deliver a service to customers, Monitor and report on service delivery.)
Introduction to eye physiology and basic refractive errors.
Understanding common eye disorders and diseases.
Processes and assessment of vision overview.
Interpreting an optical prescription.
Basic introduction to ophthalmic lens designs.
Understanding and selecting lens materials.
Introduction to frame anatomy and materials.
Appropriate frame selection to satisfy face shape, colour theory and prescription requirements.
Essential contact lens knowledge.
The basics of health fund claiming.
Introduction to frequently used dispensing tools and their correct use.
Taking frame and facial measurements for dispensing.
Frame adjustment and fitting.
The total cost is $395 (AUD / incl. GST) per candidate and involves three separate, 4.5 hour live zoom sessions plus an assignment. The sessions are interactive (not pre-recorded) and include a workbook and a knowledge quiz to ensure engagement.
The first program began on January 22nd 2025, with the next program scheduled to run from April 30th. Pre-registration is required.
JAN 2025 Program Session 1 - Wednesday January 22nd at 12:00pm - 4:30pm (AEDT)
JAN 2025 Program Session 2 - Wednesday January 29th at 12:00pm - 4:30pm (AEDT)
JAN 2025 Program Session 3 - Wednesday February 5th at 12:00pm - 4:30pm (AEDT)
APR 2025 Program Session 1 - Wednesday April 30th at 12:00pm - 4:30pm (AEDT)
APR 2025 Program Session 2 - Wednesday May 7th at 12:00pm - 4:30pm (AEDT)
APR 2025 Program Session 3 - Wednesday May 14th at 12:00pm - 4:30pm (AEDT)
Please register the candidates information for the appropriate date via the ODA event page HERE. A member of the ODA team will contact you to confirm your registration.
Program Requirements:
Tools and Resources: You will require access to a stable internet connection to join our Zoom sessions and a computer to download learning materials / upload course work.
Attendance: Full attendance across all three sessions is mandatory for program completion.
Assessments: Successful completion of homework and a written assignment, completed in your own time are required to achieve the nationally recognised unit, BSBCUS301 – Deliver and monitor a service to customers.
Pre-Program Access:
In the week prior to the first webinar, you will receive a Zoom Login Link, for access to the live online sessions as well as access to a resource folder containing the program timetable, workbook, reading materials, assignment, and any supplementary learning resources.
Should you have any questions or would like to discuss face-toface group training, please do not hesitate to contact us at:
1300 687 632 or training@odamembers.com.au
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