TRAINING
ODA is pleased to be offering a brand new training program for the industry.
"Optical Assistant / Dispensing Induction Training"
The primary goal of this training program is to prepare candidates for their new role within the optical industry and is suited to new employees or existing team members that have not yet undertaken the Certificate IV in Optical Dispensing qualification.
This training program offers candidates the necessary technical and customer service skills needed to work as an optical assistant or begin a career in optical dispensing. The program ensures they are capable of effectively contributing to a practice environment from day one and will enhance their skills, knowledge, confidence and productivity. More information on the course program can be found below.
Pre-Employment
Training
In addition to providing this training program to Optometry Practices and Optical Businesses, we also offer a government endorsed, pre-employment training program available to those looking to gain employment within the industry. This is currently being offered face-to-face in various states in collaboration with the Sarina Russo Group. If you are not currently working in the optical industry and are interested in this opportunity, please contact us below.
Optical Assistant / Dispensing Induction Training
Our induction training program covers the topics listed below and may be tailored to the individual needs of the business. Our flexible model can be undertaken remotely via online learning or in a face-to-face* environment over four days, presented by qualified trainers.
Our online model means the training can be undertaken remotely, from anywhere in the country (or the world) including rural areas where face-to-face training may be difficult.
The full program includes a nationally recognised unit accredited by ACOD (RTO: 45068) BSBCUS301 – Deliver and monitor a service to customers, which can be credited towards further future learning, such as the Certificate IV in Optical Dispensing course. An ODA certificate of completion and BSBCU301 statement of attainment accredited by ACOD will be awarded to those that successfully complete the program.
NB: Candidates may register for the online program from any location or country. You do not need to be an Australian resident to complete this training program.
*Face-to-face training is only available in Australia and New Zealand and is subject to demand.
These are the topics that are covered:
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Follow safe work practices.
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Communication strategies for successful interactions with clients and coworkers.
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BSBCUS301 – Deliver and monitor a service to customers. (Including; Identify customer needs, Deliver a service to customers, Monitor and report on service delivery.)
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Introduction to eye physiology and basic refractive errors.
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Understanding common eye disorders and diseases.
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Processes and assessment of vision overview.
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Interpreting an optical prescription.
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Basic introduction to ophthalmic lens designs.
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Understanding and selecting lens materials.
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Introduction to frame anatomy and materials.
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Appropriate frame selection to satisfy face shape, colour theory and prescription requirements.
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Essential contact lens knowledge.
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The basics of health fund claiming.
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Introduction to frequently used dispensing tools and their correct use.
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Technical skills development: Taking frame and facial measurements for dispensing.
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Technical skills development: Frame adjustment and fitting.
The total cost for the online program is $395 (AUD / incl. GST) per candidate and involves three separate, 4.5 hour live zoom sessions plus an assignment. The sessions are interactive (not pre-recorded) and include a workbook and a knowledge quiz to ensure engagement.
The next program starts on April 30th 2025.
Pre-registration is required. REGISTER HERE
Jan 2025 Program Session 1 - Wednesday January 22nd at 12pm - 4pm (AEDT)
Jan 2025 Program Session 2 - Wednesday January 29th at 12pm - 4pm (AEDT)
Jan 2025 Program Session 3 - Wednesday February 5th at 12pm - 4pm (AEDT)
Program Requirements:
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Tools and Resources: You will require access to a stable internet connection to join our Zoom sessions and a computer to download learning materials / upload course work.
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Attendance: Full attendance across all three sessions is mandatory for program completion.
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Assessments: Successful completion of homework and a written assignment, completed in your own time are required to achieve the nationally recognised unit, BSBCUS301 – Deliver and monitor a service to customers.
Pre-Program Access:
In the week prior to the first webinar, you will receive a Zoom Login Link, for access to the live online sessions as well as access to a resource folder containing the program timetable, workbook, reading materials, assignment, and any supplementary learning resources.
Please register the candidates information via our EVENT PAGE. A member of the ODA team will contact you to confirm your registration.
**For tailored online or face-to-face group training, please contact us to discuss your needs.**
If you would like to know more, please contact us via training@odamembers.com.au